Shipping Policy

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

Please Note: On occasion, it may take slightly longer for your package to arrive. This is typically due to routing errors or congestion during the holiday season as well shipping delays due to COVID-19. Additionally, Faithfully Focused LLC is not responsible for shipping delays due to inclement weather. 

In addition, any items shipped from outside of the United States will take longer than domestic orders. Please be mindful of product locations when ordering. International orders may take as long as 3-5 weeks for deliver. Any disputes with the shipping of international items must be disputed with the shipping provider. Faithfully Focused does not hold responsibility for non received domestic and international packages. 

Shipping fees are non-refundable. If you refuse any shipments from Faithfully-Focused.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service and/or FedEx. Faithfully Focused does not hold responsibility for packages that state delivered. We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.  Please Note:  In the rare event that your package has been lost or stolen please contact USPS (1-800-ASK-USPS) or UPS (1-888-742-5877).  Faithfully Focused will not file any claims on your behalf. By completing a purchase with Faithfully Focused you are agreeing to our shipping and delivery policy.